Frequently Asked Questions
Everything you need to know about protecting your device with Pelican.
Are Pelican phone cases compatible with wireless charging?
Yes, most of our Pelican cases are designed to be thin enough to support Qi-standard wireless charging and MagSafe accessories without removing the case.
What kind of drop protection do these cases offer?
Our cases are engineered to military-grade specifications, with many models tested to survive drops of up to 21 feet onto hard surfaces.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping options at checkout for urgent orders.
What is your return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
Do Pelican cases come with a warranty?
Yes, we stand by our durability. All authentic Pelican phone cases come with a limited lifetime warranty covering manufacturing defects and material failures.
How do I know if a case will fit my specific phone model?
Please check the 'Compatibility' section on the product page. We list the exact model and year to ensure a precise fit for your iPhone, Samsung, or Pixel device.